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Setting
up your email accounts / Step 1:
Enter
your Control Panel (http://yourdomainname.com/menu) and click
on the Mail Manager link.
Once you
are in the Mail Manager, you will notice that you already
have a "Default" mailbox and also a mailbox with
your username that was setup with the account.
The Default
box acts as a catchall box for all email sent to your domain
for which there isn't a mailbox - a great idea originally,
but now most is spam. It is automatically set up to forward
to the mailbox with your username. If you do not wish to use
the mailbox with your username, you can delete this address
by clicking on the link for this address on the left side
of the screen. If you do this, you will also need to do one
of two things; either setup a new mailbox and have your default
mail forwarded to that box, or send that email to never-neverland.
Since most of it is Spam we recommend option 2, though you
need to know that if someone sends to "mark@" and
there is only a "marc@" box it will also get deleted
- just fyi. If you want to send unassigned email into oblivion:
We Highly
Recommend / Spam Fighting Tip!
- Create
a new email box called: /dev/null
- Click
on the /dev/null box in your mail manager and set it to
forward to /dev/null
- Click
on the "Default" box link in your mail manager
and set it to Forward to the /dev/null box
- This
will send all unassigned (not sent to a working email box
name) into no-where'sville and will keep your mail folder
from filling up.
To add
a new e-mail address:
- Click
on the New Address link on the left-hand side of the page.
- Enter
a username for the account. This will be the e-mail address
you want to use without the @yourdomain.com, example: "sales"
in the address "sales@yourdomain.com"
- Setup
a password for the specific e-mail address. This can be
whatever you would like it to be.
- When
you are finished, be sure to click Save (3).
When you
create or edit a mailbox you'll see the screen above. You
can forward email to your ISP account ( 1,
2 above) save mail on the server for downloading,
and create auto-responders.
We
Recommend! We recommend that you forward your mail boxes
to your dial-up email account(s) (as in the example image
above) rather than pop each individual account(s), especially
if you have your email application (say Outlook Express, etc.)
checking for email every 5 minutes or so. You will have fewer
"can't retrieve email at this time" or "password
not working" messages if you do so. Forwarding mail to
dial-up account(s) is how we have all of our boxes set both
personal and business.
Caution!
The following
"forwarding" set-ups will cause problems:
Forwarding mail from box1 -> box2 -> off server or
Forwarding mail from box1 -> box2 -> box3.
In both cases, the mail lands in box2. Multiple forwards don't
work, in order to prevent email loops which can crash the
server.
Setting
up your email accounts / Step 2:
Once you've
configured your email accounts on the server from your control
panel you'll need to update the email client program on the
computer(s) that you want to use to send and receive email.
While there are a large number of e-mail clients available
for you to use, we have screen shots for a few of the more
popular programs for your assistance. Please click on the
link to the right for the e-mail client that you are using.
You will need the username and password for the e-mail account
that you just setup. If your ISP offers access to their SMTP
server you should choose that for your "SMTP Server"
in your mail program settings - it's more efficient and faster
than using ours. If your ISP does not permit that, then use
"mail.yourdomain.com" as both incoming and outgoing
(SMTP) server.
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