| 1.
Can I send mail from my domain name address?
Yes - this service is called
SMTP server, and every CPSource account supports this.
Many hosting companies do not offer SMTP, even with plans
costing 2-3 times as much. CPSource supports professional-looking
email addresses that you can send from - "you@yourdomain.com".
Check Setting
Up Email for details on how to configure a number of popular
email programs to use this service.
2.
If I don't have a credit card, how can I sign up?
We do take checks through PayPal.
Please Note: Check pay is only available when paying annually
(1 year in advance).
PayPal is a new option for payment at CPSource.
PayPal is an easy, safe way to send (and receive) money from
a checking account or pay by credit card. For more
information, take a look at PayPal
Details.
3.
Are there limits to the "hits" or traffic / bandwidth
my site can get?
CPSource accounts come with the following bandwidth per
month:
- Standard - 5000 megabytes
(5 GIGS)
- Professional - 7500 megabytes
(7.5 GIGS)
- Developer - 10000 megabytes
(10 GIGS)
- Commerce - 125000 megabytes
(12.5 GIGS)
 Bandwidth
usage is a simple equation - number of visits times
information sent in each visit. Since the average web
page is about 50K in size, 5G equals roughly 100,000 page
downloads a month! Larger files will increase traffic usage,
but 5G bandwidth provide enough capacity for 99% of all web
sites on the Internet, and if your site is becoming the next
Yahoo, simply go to your control panel and click the Upgrade
button and either buy more bandwidth at $8 per gig/month or
upgrade to a larger account that comes with more. You can
view your account's bandwidth/transfer usage anytime by going
to the account's control panel and viewing the Resources area
on the lefthand side. Note: measurements are made in MB, a
gig is one thousand megs, so in the resources shown above
4985.6 = 4.9 gigs free, or still available.
4. Do you support FrontPage?
Dreamweaver? NetObjects? others?
Every CPSource account supports
FrontPage 97/98/2000. Specifically we support the "FrontPage
extensions" that you need to use FrontPage with a web
site. Check MS
FrontPage for details on using this tool. We also support
every other major web development tool, including Dreamweaver,
NetObjects, GoLive, Netscape, and many more.
5.
What are your "uptime" statistics?
Over
the last 6 month reporting period our servers have been up
an average of 99.95%. If your site is down and it's our fault
we'll work on it promptly, and get you back in business asap.
If the problem is your fault we'll try and fix it, and then
let you know what we did and how you can avoid the problem
the next time!
6.
What type of servers do you have? Do you support ASP?
We use Apache servers running
on the Linux operating system. All of our servers have
a superior connection to the Internet backbone - your site
will publish faster with a CPSource account than with nearly
any other servers available (at any price!). For all
the details check out our Server
Configuration section.
We do now support Active Server Pages as well - see ASP
at CPSource for more information. In addition, every CPSource account supports CGI/Perl in your own, ready-to-go cgi-bin,
and PHP4 - a powerful yet simple scripting language similar
to ASP (in some ways better as it was designed specifically
for use with the MySQL database). Check out the CGI/PHP Programming
section at Support for tutorials, links, and sample code.
7. Do you support subdomains?
CPSource offers "subdomains"
in two flavors:
1. Full accounts. Just go to the Add Domain button in your
Control Panel, and add a new account of the form "whatever.yourdomain.com"
- be sure to select "Don't register me" for the
name - it's done internally. The new account that will be
created will be just like any other resold account - same
great discount, same full slate of services and capabilities,
unique username/password access - everything except there
will be no domain name fee.
2. Sub accounts. In this subdomain flavor, "sales.mydomain.com"
will actually point to "mydomain.com/sales". To
request this kind of subdomain arrangement you must first
create the folder(s), create a basic index.html page within
the folder, and then let us know the name of the folder. Open
a Support Ticket
note: subdomain redirects of this kind are designed for the
convenience of our customers rather than for reselling individual
folders to third parties. Access to these "subdomains"
is available only with the master account username and password.
CPSource will create up to 5 of these type subdomains per
account - no charge. Subdomains of this form are for naming/navigation
conventions only - they do not have full account capabilities
like email, counters, cgi-bins, etc.
For more Frequently Asked
Questions take a look at Top
10 Problems and Solutions
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